Privacy Policy

Introduction

mongkod ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services.

If you have questions or concerns about this policy or our practices regarding your personal information, please contact us at [email protected].

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when expressing interest in obtaining information about us or our services, when participating in activities on our website, or when contacting us.

The personal information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Professional information (company name, job title, industry)
• Communication preferences
• Any other information you choose to provide

Information Automatically Collected

We automatically collect certain information when you visit our website, including:

• Log and usage data (IP address, browser type, operating system)
• Device information
• Location data (general geographic location)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect or receive for the following purposes:

• To provide and maintain our services: Processing your inquiries, delivering consulting services, and managing client relationships
• To communicate with you: Responding to your questions, sending service-related information, and providing updates about our consulting offerings
• To improve our website and services: Understanding how visitors use our website and identifying areas for improvement
• To send marketing communications: Sending newsletters and promotional materials (only with your consent, and you may opt out at any time)
• To comply with legal obligations: Fulfilling our legal and regulatory requirements in Thailand
• To protect our business interests: Preventing fraud, securing our systems, and enforcing our terms and conditions

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: You have given us specific consent to process your personal information for stated purposes
• Contract: Processing is necessary for the performance of a contract with you
• Legal obligation: Processing is required to comply with applicable laws and regulations in Thailand
• Legitimate interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

Sharing Your Information

We may share your information in the following situations:

• Service providers: We may share your information with third-party vendors who perform services on our behalf (such as email delivery services, analytics providers, or IT support)
• Business transfers: In connection with any merger, sale of company assets, or acquisition
• Legal requirements: When required by law, court order, or governmental authority
• With your consent: We may share your information for any other purpose with your explicit consent

We do not sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Client engagement information: Retained for 7 years following engagement completion for legal and tax compliance
• Marketing contact information: Retained until you opt out or request deletion
• Website analytics data: Retained for 26 months
• General inquiries: Retained for 2 years unless a business relationship develops

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Access controls and authentication requirements
• Regular security assessments and updates
• Staff training on data protection practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more detailed information about the cookies we use and your choices regarding cookies, please visit our Cookie Policy.

Your Privacy Rights

Under Thai data protection law (Personal Data Protection Act, B.E. 2562), you have the following rights regarding your personal information:

• Right of access: Request confirmation of whether we process your personal data and obtain a copy
• Right to rectification: Request correction of inaccurate or incomplete personal information
• Right to erasure: Request deletion of your personal information in certain circumstances
• Right to data portability: Request transfer of your data to another controller in a structured, commonly used format
• Right to object: Object to processing of your personal information for direct marketing or based on legitimate interests
• Right to withdraw consent: Withdraw previously given consent at any time
• Right to restrict processing: Request restriction of processing in certain circumstances
• Right to lodge a complaint: File a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after we post modifications constitutes your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.

Contact Us

If you have questions or comments about this Privacy Policy or our data practices, please contact us: